Please allow me to report to you the superb job that Menachem Dagan did on the tour I took of Masada and the Dead Sea last week. In addition to being knowledgeable and cheerful, he also went above and beyond in helping me. I was picked up at my hotel fairly early, and being jet-lagged, I rushed out without my camera. When Menachem found out he loaned my his iPhone for the tour. I gave him my email address so he could send me the photos, but he lost the card I gave him. Nevertheless, Menachem knew what hotel I was in and tracked me down there so that he could send me the photos. Without Menachem, I would not have had these beautiful pictures to share with friends and family.